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Trina Solar - 390W 120 Cell Bi-facial Solar Module TRI-TSM-390-DE09C07

Trina Solar – 390W 120 Cell Bi-facial Solar Module

By: Trina Solar
SKU: TRI-TSM-390-DE09C07
Trina Solar

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Trina 390w, 120 cell w/transparent backsheet (bifacial), MC4 Connectors.

This product is supplied with MC4 connectors

Manufacturer Part Number: TSM-390-DE09C.07

Power Output: 390 Watts

120 Cell, Optimizers – Commercial Optimizers – Residential Polycrystalline

30mm Depth, Black Frame, Transparent Backsheet

1500 Volts Max Voltage

Manufacturer Warranty: 25 Years

Performance Warranty: 25-year, 2% first year degradation, 0.55% annual power attenuation

Shipping Weight: 46.3 lb

Shipping Dimensions: 69.06 x 43.15 x 1.18 in

Pallet Qty: 36

Specifications

SKU: TRI-TSM-390-DE09C07

Shipping Details

Weight: 72 lbs
Dimensions: 89 × 45 × 1.5 in

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Shipping Policy

Warehouse Pickup:

You have the option of selecting warehouse pickup for most of our products. To facilitate this process, please ensure that your order is paid in full online prior to pickup. If you’re interested in in-store pickup at our partner warehouses across the United States, please feel free to reach out to us. Pickup hours are Monday to Friday from 7 AM to 3 PM PST. An email confirmation will be dispatched to you once your order is ready for pickup.

Shipping Services:

The majority of items will be shipped using USPS and UPS services.

We offer a variety of shipping options. On occasion, a third-party supplier may oversee our inventory and handle the shipping of your products. Northwest SCADA and its Partners retain the right to select the courier for shipping, regardless of the choice made at checkout. It’s important to note that Northwest SCADA cannot guarantee specific courier shipping time frames, and any delays occurring after the product has left our or our partners’ warehouse are beyond our control.

Free Shipping:

As of now, Northwest SCADA does not provide free shipping within the United States.

Single Solar Module Shipping Policy:

To acquire Solar Modules from Northwest SCADA, a minimum order of 4 modules is mandatory. By placing an order for fewer than 4 modules, you automatically agree to the terms of single module shipping. It is crucial to comprehend that Northwest SCADA does not assume liability for damages that may transpire during shipping, and the company does not supply replacement modules in such instances. Your cooperation with and adherence to this policy are sincerely appreciated.

Order Delay Scenario:

Kindly note that Northwest SCADA cannot assure specific courier shipping time frames and bears no responsibility for any delays in shipping after the product has left either our warehouse or that of our partners.

Questions Regarding Returns:

For inquiries related to returns, we encourage you to review our Return Policy at northwestscada.com/return-policy.

Queries and Contact:

Should you have any queries about our shipping policy, please do not hesitate to get in touch with us:

Phone: 1-877-352-5396 Email: logistics@northwestscada.com

Return and Exchange Policy

General Policy

Our products are sold with the understanding that all sales are final. We do not offer returns or exchanges once a purchase is made. Please review your order carefully before making a purchase to ensure it meets your needs.

Exceptions

  • Defective or Damaged Products: If you receive a product that is defective or damaged upon arrival, please contact us immediately to discuss potential refund or exchange options.
  • Order Cancellation: Orders that have not yet been shipped may be eligible for cancellation. Please contact us directly for assistance.

Special Considerations

  • Solar Panels, Generators, and Other Specific Items: Sales of solar panels, generators, solar module racking, open box items, special orders, orders over $10,000, and oversized items are final. These items cannot be returned or exchanged.
  • Large Orders: Orders exceeding $10,000 are subject to our final sale policy, with no returns or exchanges permitted.

Additional Information

  • Contact Information: For any questions or concerns regarding our policy, or to inquire about a defective or damaged product, please reach out to us at:

Summary

Please ensure your purchase decision is final, as we are unable to accommodate returns or exchanges. Our team is available to answer any questions you may have prior to your purchase to help ensure your satisfaction.

Warranty

All products are backed by the manufactures warranty first. You will find details regarding manufacture warranties below.

Products & Accessories: Warranty Period
KestrelMet Weather Stations Two (2) years
Rainwise Weather  Stations Two (2) years
Victron Energy Products Five(5) years
Canbat – Lithium Batteries Ten (10) Years
Pylontech – Lithium Batteries Ten (10) Years

Any items not covered by the manufacture warranty above is covered by Northwest SCADA’s Limited 1 Year Warranty.

We want our customers to be confident in the products they purchase from us, which is why we offer a 1 year warranty on all of our products that are not covered by manufacture specified warranties below. In the event that something goes wrong, the buyer will only need to pay for return shipping.

Products that are damaged outside of the manufactures listed warranty specifications will not be covered under the warranty.

Solar Panel Warranty

All solar panels are backed by the solar panel manufactures warranty.

QUESTIONS

If you have any questions concerning our warranty policy, please contact us at:

1-877-352-5396
warranty@northwestscada.com